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FAQ's

Find the answers to all of your questions concerning STDs, getting tested, and more.

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Should I undergo STD testing ?

More than likely the answer is a resounding YES. If you are sexually active, we highly recommend undergoing regular STD screenings to detect infections.

Why should I get an STD test?

The benefits of STD testing are numerous. Primarily, the best reason to get tested is to protect your health. Many STDs do not cause symptoms that would alert you to the infection. Often times, a test is the absolute only way to detect the infection. Undetected infections can be transmitted to your partners and can cause serious health complications when left untreated.

Why should I choose STD Labs for my STD test?

STD Labs provides high quality service, a team of professional, skilled staff members, affordable prices for our STD tests. Getting tested with us will save you money and time. Our lab visits only take 15 minutes and are quick and painless. We also take numerous measures to protect your privacy, the confidentiality of your information.

How does the testing process work?

Many people worry about the embarrassing physical exams or uncomfortable swabs that may go along with getting tested. With STD Labs, you won't have to go through any of that. Our testing process is simple and fast and doesn't even require you to undress. You'll simply be required to submit a blood and/or urine sample.

Do I have to prepare for my test in any way ?

No. No preparation is required for our STD testing. You do not have to worry about fasting or doing anything out of the ordinary prior to your lab visit.

Where do I get tested?

We offer over 4,000 locations nationwide and you have the freedom to choose the lab that is most convenient for you. From Alaska to Wyoming, we've got a testing center near you.We work with Our Laboratories, which are two of the most trusted labs in the country, so you can count on receiving professional, high quality service.

I am worried about my privacy. How is my privacy protected?

We take your privacy very seriously at STD Labs. That's why we strictly follow all state and federal regulations regarding patient confidentiality, including HIPAA. We will never release your information with your consent. Our labs perform a wide variety of services so nobody will know why you are there. Additionally, our online server is secured with encryption so we ensure that your private information will not fall into the wrong hands.

How soon will I receive my test results?

Typically, our patients receive their results in as little as three business days after they visit our lab. Some tests, including the HIV Early Detection test, may take longer. You'll be able to access your results securely online by logging into our server. Our results are designed to be easy to understand, but if you have any questions, don't hesitate to contact us.

If your results are positive, we will provide you with a consultation with a member of our clinical team to answer questions, explain what the results mean, and, in some cases, prescribe treatment.

What does 'negative' mean?

A negative test results indicates that no evidence of infection was located within your sample.

What does 'positive' mean?

A positive test result indicates that evidence of an infection was found in your sample.

What happens if I test positive for an STD?

First of all, don't panic. You are not alone. The CDC estimates that, each year, approximately 19 million people become infected with an STD. You have taken the first, most important, step towards your health by getting tested.

If any of your results are positive, you will be provided with a free consultation with a member of our clinical team. In this consultation, they will be available to you to answer any questions you may have about the STD or the test results, explain what your results mean, and, in some cases, they may be able to prescribe treatment over the phone for you. They may also refer you to a specialist in your area for treatment.

What is the difference between Herpes Type I and Type II?

Herpes has two forms - Simplex 1 and Simplex 2. HSV-1 generally is an oral infection and it's what is responsible for causing cold sores. HSV-2 causes sores in the genital area and is referred to as 'genital herpes'. Simplex 1 is extremely common, infecting an estimated 100 million Americans.

What does 'equivocal' mean?

If your results are deemed 'equivocal', that means that they were neither strongly positive nor strongly negative. An ambiguous result such as this generally requires retesting.

What is a reflex test?

A reflex test is a follow up test that is performed on the same sample as the initial test. These tests are used to confirm a diagnosis.

Is getting tested with STD Labs affordable?

Yes, it is absolutely affordable. We offer among the lowest std lab test prices available on our STD testing services because we believe that getting tested should not cost a fortune. Our STD tests begin at only $24.99, which is less than a typical co-payment for a doctor's visit.

What is your cancellation and refund policy?

We will be happy to offer a full refund within 60 days of placing your test order, so long as you have not visited a lab yet. To cancel your STD test order, please contact us at 1-888-510-3132 during business hours and we will gladly assist you.

No refunds will be issued after the lab has been visited.

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